Use cases

Real work.
One shared timeline.

Explore complaints, deliveries, projects and the conversations that move them forward.

Examples

One case, many conversations.
Four real-world examples.

Each example is a sample case, built the way a team would use Eleon for that kind of work. Pick one to see who is in it, every email in order, how long each one waited, and what happens next.

Deals

Built for companies
that buy and sell.

Requests, offers, orders and invoices already travel by email. Deals reads them for you and lays out every case's path, from the RFQ to the invoice, for what you sell and what you buy.

  • Found in the emails and inside their PDF and Office files, in English, Greek, German and Italian. The AI assistant fills in the rest when it is on.
  • Every offer revision kept, the latest marked current, each document one click from its email.
  • Alerts when there is no offer yet, an offer expired, a PO does not match the latest offer, or a delivery is late.
  • Selling and buying on the same case, with your margin when both sides have a price.
CASE-00151Housings H2 · ACME GmbH
Margin€5,490Our offer €18,450 · supplier €12,960 · 30%
Who it's for

For anyone whose work
lives in email.

From one person with a busy inbox to a whole company with shared mailboxes, customers and suppliers.

Engineering teams

Client changes, drawings (DXF, PDF), partner approvals and engineering checks on one timeline per project.

Quality & complaints

Customer complaints, supplier 8D reports, lab results and CAPA steps, with the full history kept.

Purchasing & sales

RFQs, offers, purchase orders, confirmations, deliveries and invoices, read from the emails.

Customer support

A shared inbox and ticket system on your own Outlook or Gmail, with owners, reply targets and automations.

Individuals & freelancers

One person with many matters: every client's emails, files and next steps in one place, on your own computer.

IT & privacy-minded teams

Self-hosted with Docker and an open-source core. Choose where the workspace runs, who can access it and which external services receive content.

  • #EmailCaseManagement
  • #SharedInbox
  • #TicketSystem
  • #Helpdesk
  • #TwoWaySync
  • #Outlook
  • #Gmail
  • #Microsoft365
  • #GoogleWorkspace
  • #EngineeringTeams
  • #QualityManagement
  • #8D
  • #SupplierManagement
  • #Procurement
  • #Freelancers
  • #SelfHosted
  • #OpenSource
  • #DataControl

Give every matter one timeline.

Install it on your own server today, or talk to us about a setup for your team.